Lesson Policies

Payment

1.    Payments can be made via Visa, MasterCard, Amex, Debit, or cash.

2.    Lesson fees are prepaid for the month.

3.    For your convenience, we can file your credit card information and process the monthly lesson fee on your first lesson of the month.

4.    Parents/students are responsible for keeping their credit card information current. If your credit card is declined, you will be charged a $20 processing fee.

5.    If you do not want Allegro Music to keep your credit card on file, please come into the store and prepay the monthly fee no later than two days before the start of the month.

Cancellations

1.    A lesson must be cancelled at least 48 hours before the scheduled lesson time to be eligible for a make-up lesson.

2.    No-shows or failure to provide 48 hours notice is considered a forfeited lesson. Student illness is subject to this policy.

3. One make-up lesson is permitted in a 4-month period.

4.    A make-up lesson takes place on an alternate day/time. Or, it can be added before/after the regularly scheduled lesson, enabling the student to have a one-hour lesson.

5. Make-up lessons are based on availability and not guaranteed.

6.    A make-up lesson not used after 6 months will be considered forfeited.

7.    Please note: if you are unable to attend your in-person lesson for whatever reason, you have the option of an online lesson.

Holidays/Winter and March Break

1.    Lessons on Statutory Holidays will be skipped over on your prepaid monthly fee. Statutory Holidays are New Year’s Day, Family Day, Good Friday, Easter Sunday, Victoria Day, Canada Day, Simcoe Day, Labour Day, Thanksgiving Day, and Christmas Day.

2. Lessons on your observed religious holidays will be skipped over on your prepaid monthly fee if we receive at least two weeks’ notice.

3. We teach during the Winter Break (between Christmas and New Year) for those interested. For students taking holidays, Allegro Music allows a skipped lesson for the week that coincides with the TDSB Winter Break.

4.    We teach during March Break. For students taking holidays, Allegro Music allows a skipped lesson for the week that coincides with the TDSB March Break.

Lateness

If you arrive late, please note that the teacher cannot extend the lesson time past the agreed-upon weekly timeframe.

Teacher Absence

If your teacher is away or ill, one of our qualified instructors will substitute. If a substitute teacher is unavailable, your prepaid fee will be deducted from the next month’s bill.

Pausing or Discontinuing Lessons

Should you decide to pause lessons for a summer break (or other reason) or stop taking lessons entirely, please give us two weeks’ notice. This allows us time to rearrange the teacher’s schedule. We will refund prepaid fees if two weeks’ notice is given.

Enrollment in lessons at Allegro Music assumes compliance with these policies.

Thank you for your continued cooperation!

Student Responsibilities

• Attendance is crucial to learn to play an instrument successfully. Commit to your weekly lesson.

• Bring your own instrument to the lesson (except for keyboard and drums).

• Bring your method book(s) and dictation book.

• Arrive at your lesson on time. Students who arrive late do not receive the benefits of an entire lesson.

• Do NOT eat, drink, or chew gum in the in-store lesson waiting room or studios.

• Have fun making music. Keep a positive attitude.

• Practice daily! Eventually, you will no longer feel like you are "practicing" -- you'll be playing because you love it!

Parent Responsibilities

The parent’s attitude and involvement are vital to a child’s success in music.

• Your child must practise without interruption and attend lessons regularly. Good habits encourage success, and well-placed praise helps them continue.

• Children learn valuable lessons in perseverance, self-discipline, and time management. If your child encounters difficulties learning or practicing, please let your instructor know. Communication is essential, and the instructors are committed to helping their students and parents.

• Encourage your child to participate in music classes, choir, band, or orchestra at school. These are wonderful opportunities for them to sharpen their musical skills and learn teamwork.

• Expose your child to a variety of musical experiences. Listen to music together at home, attend concerts, music festivals, and participate in community music events.

• Provide your child with regular opportunities to play music with and for family and friends in a relaxed setting.